FAQs

Are You a Trustworthy Business? Why Should I Buy from You?

Yes! Vinyl Revival Records is a family-owned business serving music lovers since 2020.

We follow the Golden Rule: treat others the way you want to be treated.

800+ positive eBay reviews with 100% satisfaction.

5-star ratings on Google, Facebook, and Discogs.

We correct mistakes quickly and fairly.

When you shop with us, you’re supporting family, small business, and the music community. You’re never “just another order number.”

When Will My Order Ship?

Most orders ship within 1 business day.

USPS: Media Mail, First Class, or Priority Mail (depending on product).

UPS: Ground shipping.

Tracking info is emailed once your order ships.

Is All Merchandise In Stock and Ready to Ship?

Yes — all products listed are physically in stock at our store.

Rarely, an item may sell in-store before inventory updates online.

If that happens, we’ll contact you to offer:

A full refund, or

A discount if you choose to wait for the next shipment.

Is All of Your Inventory New?

All clothing and licensed merchandise are brand new.

Pre-owned items include only vintage vinyl, CDs, and cassettes.

Is All Merchandise Officially Licensed?

Yes! Everything we sell is officially licensed by the rights holder or the artist’s official merch manufacturer.

We do not sell knock-offs.

What Material Are the Shirts Made Of?

All shirts are 100% cotton unless otherwise stated in the product description.

How Can You Sell Licensed Merch for Less?

We’re fans first — we exist for the love of music.

We negotiate with suppliers to keep costs low.

Savings are passed directly to you.

What Is Your Return Policy?

You can return:

Clothing items (unworn & unwashed)

Other items in original packaging

Return window: 30 days from purchase
Notes:

Used/worn items will be returned to sender.

Customers cover return postage.

“Refused” or “undeliverable” orders are refunded minus shipping cost.

What If I Received the Wrong Item?

We’ll send the correct item plus a prepaid return label for the incorrect one.

Do You Ship Outside the United States?

We currently ship only to the U.S. and U.S. Territories.

This policy helps prevent international shipping fraud.

Where Can I Shop In Person?

📍 2835 S Hwy 27, Suite 190
Somerset, KY 42501
(Grand Central Place Shopping Center)

🕒 Hours:

Mon–Sat: 10:00 a.m. – 6:00 p.m.

Sun: 2:00 p.m. – 6:00 p.m.